Privacy Policy
Last updated: 23 July 2026
1 Introduction
DJ Deano respects your privacy and is committed to protecting your personal information.
This privacy policy explains how Dean Bevan, trading as DJ Deano, collects, uses, stores and shares personal information when you:
visit the DJ Deano website;
check availability or request a quotation;
complete an online enquiry or booking form;
contact us by email, telephone, WhatsApp, Messenger or social media;
interact with our Facebook, Instagram or other social media pages;
submit information through a Facebook or Instagram lead form;
book DJ, sound, lighting or related event services;
attend an event at which DJ Deano is providing services; or
otherwise communicate or do business with us.
This policy applies to the DJ Deano website, including djdeano.co.uk and booking.djdeano.co.uk, and to DJ Deano’s business accounts and pages on social media platforms.
In this policy, “DJ Deano”, “we”, “us” and “our” mean Dean Bevan trading as DJ Deano.
2 Who we are
Data controller: Dean Bevan trading as DJ Deano
Trading name: DJ Deano
Postal address: 24 Fairfield Road, Burgess Hill, West Sussex, RH15 8QQ
Email: dean@djdeano.co.uk
Telephone: 07803 614934
For UK data-protection purposes, Dean Bevan trading as DJ Deano is the data controller for the personal information covered by this policy. This means that we determine why and how that information is used.
3 Personal information we collect
The information we collect depends on how you interact with us.
Contact information
This may include your:
name, email address, telephone number, postal or billing address, social media username, and preferred method of contact.
Event and enquiry information
This may include:
event date, type of event, venue name, address or postcode, event start and finish times, approximate guest numbers, estimated budget, music preferences and requests, event schedule and planning information, accessibility or other requirements, names and contact details for venues, organisers or other suppliers, and information included in forms, emails, messages or conversations.
Booking and contractual information
This may include:
quotations, booking details, contracts and agreements, correspondence relating to the booking, amendments or cancellations, venue and supplier arrangements, event-planning documents, and records of services provided.
Payment and financial information
This may include:
deposit and balance-payment records, invoices and receipts, transaction references, refund information, and information required for accounting, tax or insurance purposes.
We do not normally receive or store complete payment-card details. Where card or online payment facilities are provided, payment information is processed by the relevant payment provider.
Website and technical information
When you visit our website, we or our service providers may collect:
your IP address ,browser type and version, device type and operating system, approximate location derived from your IP address, pages visited, links or buttons selected, dates and times of visits, referring websites or advertising campaigns, cookie or device identifiers, website-security information, diagnostic information, and your cookie and privacy preferences.
Social media information
When you interact with DJ Deano through Facebook, Instagram, Messenger, WhatsApp or another social media service, we may receive:
your name or username, information visible on your public profile, comments, reactions and messages, information entered into a lead form, information about the advertisement or page through which you contacted us, photographs or videos in which you tag or mention DJ Deano, and any other information you choose to provide.
Photographs, videos, reviews and testimonials
We may collect or create:
photographs or video recordings from events, customer reviews, testimonials, feedback about our services, and comments or messages submitted through social media.
We will not normally publish an identifiable photograph, video or testimonial for promotional purposes without appropriate permission.
4 How we obtain personal information
We normally obtain personal information:
directly from you;
through our website;
through our availability, quotation or booking forms;
through DJ booking or customer-management systems;
through Facebook, Instagram or other social media lead forms;
through WhatsApp, Messenger, email or telephone;
from someone making an enquiry or booking on your behalf;
from an event organiser, venue, school, employer or client;
from a venue or supplier involved in your event;
through customer referrals;
through publicly available business information; or
through service providers involved in managing your enquiry or booking.
Where someone provides us with information about another person, they should ensure that they are authorised to provide it and, where appropriate, make that person aware of this privacy policy.
5 Why we use personal information
We only use personal information where we have an appropriate reason and lawful basis for doing so.
Purpose
Usual lawful basis
Responding to an enquiry and checking availability
Taking steps at your request before entering into a contract, or our legitimate interests in responding to enquiries
Understanding your event requirements
Taking steps before entering into a contract
Preparing and providing a quotation
Taking steps before entering into a contract
Creating and managing a booking
Performance of a contract
Planning and delivering DJ, sound, lighting or event services
Performance of a contract and our legitimate interests in delivering the event effectively
Communicating with clients, venues and suppliers
Performance of a contract or legitimate interests
Processing deposits, balances and refunds
Performance of a contract
Issuing invoices and maintaining financial records
Performance of a contract and compliance with legal obligations
Managing cancellations, complaints or disputes
Performance of a contract, legitimate interests or compliance with legal obligations
Establishing, exercising or defending legal claims
Legitimate interests or compliance with legal obligations
Protecting our website, equipment, systems and business
Legitimate interests in security, fraud prevention and business protection
Improving our website and services
Legitimate interests where permitted, or consent where required
Measuring advertising and website performance
Consent where required, or another legally permitted basis
Sending promotional emails, texts or messages
Consent or another basis permitted by electronic-marketing law
Operating social media pages and responding to messages
Legitimate interests, pre-contractual steps or consent, depending on the circumstances
Publishing photographs, videos, reviews or testimonials
Normally consent
Complying with requests from regulators, courts or law-enforcement authorities
Compliance with legal obligations
Where we rely on legitimate interests, we consider whether the use of personal information is necessary, proportionate and consistent with what the person would reasonably expect.
Where we rely on consent, you may withdraw that consent at any time. Withdrawal does not affect processing that took place before consent was withdrawn.
6 Information Required to Provide Our Services
You are not normally legally required to provide personal information to us.
However, certain information is necessary for us to:
respond to your enquiry;
confirm availability;
prepare a quotation;
create a booking;
enter into a contract;
plan your event; and
provide the agreed services.
Without this information, we may not be able to respond fully, provide an accurate quotation or accept and deliver your booking.
7 Enquiry and Availability Forms
When you submit an availability enquiry or quotation request, we use the information you provide to:
identify and contact you;
check whether the event date is available;
understand your requirements;
provide an initial quotation;
answer your questions;
follow up on your enquiry; and
manage the booking if you decide to proceed.
Submitting an enquiry does not automatically subscribe you to promotional or marketing communications.
We may enter your enquiry information into our booking, customer-management, email or administrative systems. This may be done manually or through an authorised automation or integration provider.
8 Facebook and Instagram Availabilty Forms
When you submit information through a Facebook or Instagram lead form, your information is initially collected through Meta’s platform and then made available to DJ Deano.
We use the information to:
respond to your request;
check availability;
understand your event;
prepare a quotation; and
contact you about the enquiry.
Meta may also collect and use information for its own purposes, including providing and measuring its services, delivering advertising and maintaining platform security. Meta’s use of your information is governed by its own privacy terms and account settings.
Information received through a social media lead form may be transferred into our booking, email, customer-management or automation systems.
9 Marketing Communications
We may send information about DJ Deano’s services, availability, events or promotions where:
you have specifically asked to receive it;
you have given consent;
you are an existing customer and the law allows us to contact you about similar services; or
another lawful basis is available and the communication is permitted by applicable electronic-marketing rules.
Marketing consent is optional. You do not need to agree to marketing to request a quotation or book our services.
You can stop marketing communications at any time by:
selecting the unsubscribe option in a marketing email;
replying to a message and asking us to stop;
emailing bookings@djdeano.co.uk;
contacting us through the relevant social media platform; or
calling 07803 614934.
You have the right to object to the use of your personal information for direct marketing at any time.
When you unsubscribe, we may retain a minimal suppression record, such as your email address and opt-out status, so that we continue to respect your request.
Service communications concerning an active enquiry or booking are not marketing communications. We may still contact you where necessary to respond to an enquiry, administer a contract or deliver your event.
10 Cookies and similar technology
Our website may use cookies and similar storage or access technologies, including:
cookies;
tracking pixels;
scripts;
tags;
local storage;
embedded content; and
device identifiers.
These technologies may be used for:
essential website operation;
website security;
remembering cookie and privacy preferences;
processing enquiry forms;
website analytics;
embedded maps, videos or social media content;
measuring advertising effectiveness; and
personalising or improving website content.
Technologies that are strictly necessary for the operation of the website or a service requested by you may be used without consent where the law permits.
Where consent is required, the relevant non-essential technologies will not be activated until you have made a choice through the website’s cookie or privacy controls.
You can use those controls to accept, reject or adjust the available categories. You may also be able to manage technologies through your browser or device settings.
Rejecting non-essential technologies should not prevent you from accessing the main information on our website, although some embedded or optional features may not work correctly.
The website’s cookie controls or cookie information should provide details of the individual services and technologies currently in use.
11 Social Media Pages
DJ Deano operates business pages or accounts on platforms that may include Facebook, Instagram, Messenger, WhatsApp and YouTube.
When you visit or interact with one of these services, the platform may independently collect information about you through:
your account;
cookies and similar technologies;
your device;
your activity on the platform; and
your interactions with business pages or advertisements.
The platform is responsible for the information it collects and uses for its own purposes.
DJ Deano is responsible for the information that we receive and use for our own purposes, such as:
responding to messages;
managing enquiries;
moderating comments;
administering competitions or promotions;
measuring page or advertising performance; and
displaying content on our page.
In some circumstances, DJ Deano and the platform may have separate or joint responsibilities for particular advertising or measurement activities.
Comments and other content posted publicly on our social media pages may be visible to other users. You should avoid posting private, sensitive or confidential information publicly.
12 Special Category Information
Special category information includes particularly sensitive information relating to matters such as:
health;
disability;
ethnicity;
religion;
political opinions;
trade-union membership;
genetics;
biometrics; and
sexual orientation or sex life.
We do not normally request this information.
You may occasionally provide information about accessibility, health, dietary or religious requirements where it is relevant to planning an event. We will only use this information where necessary and where we have both:
an appropriate lawful basis for using the personal information; and
an appropriate additional condition for processing sensitive information.
This may include your explicit consent.
Please avoid sending sensitive information unless it is reasonably necessary for your event.
13 Photographs and Videos at Events
Photographs or video may sometimes be taken at events for operational, documentary or promotional purposes.
Where DJ Deano intends to create and use identifiable photographs or video for marketing, we will normally:
make the intended use clear;
obtain appropriate permission;
avoid publishing material that is intrusive, embarrassing or inappropriate;
consider the privacy of guests who are not the client; and
honour reasonable requests not to be photographed or featured.
Permission may be obtained from the person shown or, where appropriate, from the client, organiser, venue, school, parent or guardian.
Where an image focuses on an identifiable individual rather than the general atmosphere of an event, we will take particular care to obtain appropriate permission.
You may contact us if you believe that you appear in an image published by DJ Deano and would like us to review or remove it.
Guests, venues, photographers and other suppliers may also create and publish their own photographs or video. DJ Deano is not responsible for recording or publication carried out independently by those parties.
14 Children's information
Our services are normally booked by adults, businesses, venues, schools or other organisations.
We do not knowingly use our general enquiry or booking forms to collect personal information directly from children.
Where an event involves children, planning and contact information should normally be provided by:
a parent or guardian;
a school;
an event organiser;
a venue; or
another responsible adult or organisation.
We will take additional care when handling information about children.
We will not knowingly publish an identifiable photograph, video or testimonial involving a child for marketing purposes without appropriate permission from a parent, guardian, school or other responsible organisation.
15 Who we share personal information with
We do not sell or rent personal information.
Where reasonably necessary, we may share limited personal information with:
event venues;
event organisers;
trusted subcontractors;
technicians;
replacement or supporting DJs;
photographers or other event suppliers;
website hosting and website-management providers;
booking and customer-management providers;
email and communications providers;
cloud-storage providers;
automation and integration providers;
payment processors and banks;
accountants, insurers and professional advisers;
social media and advertising platforms;
website analytics, mapping or embedded-content providers;
IT support and security providers;
debt-recovery or legal-service providers;
regulators, courts, public authorities or law-enforcement bodies; and
a purchaser or successor if the business is sold, transferred or reorganised.
This may include services such as DJ Intelligence, Zapier, Google services and Meta services where those services are used in operating the business.
We only share information that is reasonably necessary for the relevant purpose.
Where another organisation processes personal information on our behalf, we expect it to:
protect the information appropriately;
maintain confidentiality;
process the information only for the authorised purpose; and
comply with applicable data-protection requirements.
Some recipients, such as venues, payment providers and social media platforms, may also act as independent data controllers for their own use of personal information.
16 Replacement or supporting DJs and suppliers
In the event of illness, equipment failure, an emergency or another circumstance affecting delivery of the service, we may need to share relevant booking information with a trusted replacement DJ, supporting technician or supplier.
We will only share information reasonably necessary to:
identify the event;
contact the client or venue;
understand the agreed service;
access the venue;
follow the event schedule; and
deliver the booking.
Where reasonably practicable, we will inform the client before sharing this information.
17 International transfers
Some of our website, booking, cloud, communications, social media, advertising and automation providers may process personal information outside the United Kingdom.
Where UK data-protection law requires safeguards for an international transfer, we will take reasonable steps to ensure that an appropriate mechanism is in place.
Depending on the circumstances, this may include:
transfer to a country covered by UK adequacy regulations;
the UK International Data Transfer Agreement;
the UK Addendum to approved contractual clauses;
contractual and organisational protections; or
another legally permitted safeguard.
The protections available may vary depending on the provider and the country in which the information is processed.
You may contact us for further information about safeguards relevant to your personal information.
18 How long we keep personal information
We retain personal information only for as long as it is reasonably required for the purpose for which it was collected, including contractual, legal, accounting, insurance and dispute-resolution requirements.
Our normal retention periods are:
Unsuccessful or unconfirmed enquiries
Normally up to 12 months after the last meaningful contact.
We may delete information sooner where it is no longer needed.
Quotations and booking records
Normally up to six years after the event, cancellation or end of the contractual relationship.
This may include contracts, booking correspondence and records of the agreed service.
Invoices, payments and accounting records
Retained for the period required by applicable accounting and tax requirements, which will normally be around six years.
Detailed event-planning information
Normally deleted, anonymised or reduced within 12 months after the event unless:
it forms part of the contractual record;
it is needed for a complaint or dispute;
the client has asked us to retain it;
it is required for a future related booking; or
another legal or business reason applies.
Marketing information
Retained until:
you withdraw consent;
you unsubscribe;
you object to direct marketing; or
we determine that the information is no longer accurate, relevant or useful.
Marketing suppression records
Retained for as long as reasonably necessary to ensure that an opt-out continues to be respected.
Photographs, videos and testimonials
Retained while they remain relevant and appropriate for the purpose for which permission was given.
Where consent is withdrawn, we will stop future use where the withdrawal applies. It may not always be possible to remove material already printed or published by unrelated third parties.
Website security and diagnostic records
Retained according to operational and security requirements and the settings of the relevant website or technology provider.
We may retain information for longer where it is reasonably required for:
a legal claim;
a contractual dispute;
a complaint;
an insurance matter;
fraud prevention;
a regulatory investigation; or
compliance with a legal obligation.
When information is no longer required, we will delete, anonymise or securely dispose of it where reasonably practicable.
19 How we protect personal information
We use reasonable technical and organisational measures designed to protect personal information against:
unauthorised access;
accidental loss;
misuse;
disclosure;
alteration; and
destruction.
These measures may include:
password protection;
multi-factor authentication;
access restrictions;
reputable cloud and business systems;
software and security updates;
device security;
backups;
secure payment providers;
limiting information shared with suppliers; and
separating business information from unrelated personal records where practicable.
Access to personal information is limited to people and providers who reasonably need it for an authorised business purpose.
No method of internet transmission or electronic storage can be guaranteed to be completely secure. You should avoid sending highly sensitive information through ordinary email, social media or messaging services unless it is necessary and appropriate.
20 Personal data breaches
If a security incident involving personal information occurs, we will assess:
the nature of the information involved;
the people who may be affected;
the possible consequences;
the steps needed to contain the incident; and
whether notification to affected individuals or the Information Commissioner’s Office is required.
We will maintain appropriate records of personal data breaches where required.
21 Your data-protection rights
Depending on the circumstances and the lawful basis being used, you may have the right to:
Be informed
You have the right to receive clear information about how your personal information is collected and used.
Request access
You may ask whether we hold personal information about you and request a copy of that information.
Request correction
You may ask us to correct information that is inaccurate or complete information that is incomplete.
Request deletion
You may ask us to delete your personal information in certain circumstances.
This right does not always apply. For example, we may need to retain contractual, financial or legal records.
Request restriction
You may ask us to temporarily restrict the use of your personal information in certain circumstances.
Object to processing
You may object to certain uses of your personal information, particularly where we rely on legitimate interests.
You have an absolute right to object to the use of your personal information for direct marketing.
Data portability
In certain circumstances, you may ask to receive information that you provided to us in a structured, commonly used and machine-readable format, or ask us to transfer it to another organisation.
Withdraw consent
Where we rely on your consent, you may withdraw it at any time.
Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.
Complain
You may complain to us or to the UK data-protection regulator if you are concerned about how your personal information has been handled.
These rights are subject to legal conditions and exemptions.
22 How to exercise your rights
To exercise a data-protection right or ask a question about your personal information, contact:
Dean Bevan trading as DJ Deano
24 Fairfield Road
Burgess Hill
West Sussex
RH15 8QQ
Email: dean@djdeano.co.uk
Telephone: 07803 614934
Please describe:
the information or processing your request concerns;
the right you wish to exercise; and
any details that may help us locate the relevant information.
We may ask for reasonable evidence to confirm your identity where this is necessary to prevent information being disclosed to the wrong person.
We will respond within the period required by applicable data-protection law.
23 Complaints
Please contact us first if you have a concern about how your personal information has been handled. We will take your concern seriously and try to resolve it.
You also have the right to complain to the Information Commissioner’s Office, which is the United Kingdom’s independent data-protection regulator.
You can obtain information about making a complaint through the Information Commissioner’s Office website.
Complaining to DJ Deano does not affect your right to contact the Information Commissioner’s Office or pursue another legal remedy.
24 Automated processing
We may use automated systems to:
transfer information between enquiry and booking services;
create administrative tasks;
send booking acknowledgements or reminders;
organise customer records;
measure website or advertising activity; and
support routine business administration.
We do not currently use solely automated decision-making that produces a legal or similarly significant effect on an individual.
A booking decision, quotation or response to an enquiry will not normally be determined solely by an automated system.
25 Links and embedded third-party services
Our website or social media pages may contain links to or content from:
venues;
suppliers;
booking services;
payment services;
mapping providers;
video platforms;
social media platforms; and
other third-party websites.
Those organisations are responsible for their own websites, technologies and privacy practices.
Following a third-party link or activating embedded content may allow the relevant provider to collect information about you. You should review that provider’s privacy information before submitting personal information.
26 Changes to this privacy policy
We may update this privacy policy when:
our services change;
our website changes;
we use new suppliers or systems;
our contact details change;
legal or regulatory requirements change; or
we identify that the policy should be clarified.
The latest version will be published on our website and will show the date on which it was last updated.
Where a change materially affects how we use personal information already collected, we will take reasonable steps to bring the change to the attention of affected individuals.
1 Introduction
DJ Deano respects your privacy and is committed to protecting your personal information.
This privacy policy explains how Dean Bevan, trading as DJ Deano, collects, uses, stores and shares personal information when you:
visit the DJ Deano website;
check availability or request a quotation;
complete an online enquiry or booking form;
contact us by email, telephone, WhatsApp, Messenger or social media;
interact with our Facebook, Instagram or other social media pages;
submit information through a Facebook or Instagram lead form;
book DJ, sound, lighting or related event services;
attend an event at which DJ Deano is providing services; or
otherwise communicate or do business with us.
This policy applies to the DJ Deano website, including djdeano.co.uk and booking.djdeano.co.uk, and to DJ Deano’s business accounts and pages on social media platforms.
In this policy, “DJ Deano”, “we”, “us” and “our” mean Dean Bevan trading as DJ Deano.
27 Contact us
Questions, requests or concerns about this privacy policy should be sent to:
Dean Bevan trading as DJ Deano
24 Fairfield Road
Burgess Hill
West Sussex
RH15 8QQ
Email: dean@djdeano.co.uk
Telephone: 07803 614934